CHA NATURE TRAVELS
Cancellations, changes and refunds
Please read this alongside the conditions supplied with your individual booking.
Cancellation and refund eligibility
If you need to cancel, contact our team as soon as possible. Refund eligibility depends on the cancellation date, the services booked and the conditions provided with your booking. Cancellation fees may apply.
Supplier conditions
Some arrangements, including flights, accommodation or special events, may be non-refundable or subject to supplier-specific terms. Any non-refundable components and relevant conditions will be explained during the booking process.
Processing refunds
Eligible refunds are returned using the original payment method. Processing times depend on the payment provider and applicable banking procedures.
Changes to your booking
Please contact us to request a change. Amendments depend on availability and may involve additional charges or supplier conditions. We will explain the available options.
Travel insurance
We recommend comprehensive travel insurance. Cover and any claim remain subject to the terms of your chosen insurer.
Booking-specific terms
This page provides general information. Review the cancellation conditions supplied with your booking and contact us if any part is unclear.